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Lourdes Wellness Center is sponsored by Our Lady of Lourdes Health System, a Ministry of the Franciscan
Sisters of Allegany, NY.

Late Arrivals and No Shows
We appreciate all of you who honor your scheduled appointments and arrive on time. Unfortunately, an increasing number of clients make it difficult for us to provide quality and efficient services. Consequently, we feel the need to post this notice for the benefit of all our clients and therapists.

Clients who do not arrive or who arrive late for their scheduled appointment affect our ability to serve all of our clients in a timely and professional manner. We hereby give notice that the following policy will be effective immediately:

1. Clients who arrive late may not be able to receive a full hour long massage/wellness service – especially if it is the initial visit

2. Clients who do not arrive or cancel their appointment with less than 24-hours notice may be charged for the missed appointment and will be required to pay with a credit card when scheduling future appointments.

We appreciate the confidence you have placed in us and we will do our best to continue to offer quality and efficient massage/body therapy/wellness services.

Thank you for your understanding and cooperation in this matter.

Lourdes Wellness Center Administration